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Hi; How can i hide the "My Bookmarks" and "Submit Knowledge" from the employee interface, in addition i would like temporary hide the following: "Join Analyst Now" "Live Chat" "Service Desk contact information and hours of operation" from the same employee interface. is it something related to the option manager, or shall i
Hello, i was wondering if there is a document or repository of some additional conditional macros for Notification Rules in Service Desk Manager. I don't know if the community has a set place for sharing these but i would love to get more than the OOTB. I really don't have the time to research creating more from scratch..