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All People > natbr01 > A View from CA PPM Product Management

All right -- after many fits and starts (seeing as how my last blog post was 8 months ago), it looks like I will finally get to update Ideas on the site now that I have finished an exhaustive review of them all.  There are typically 5 types of Ideas on the Ideas site (and I should know, having read over 1500 of them):

 

1) Ideas of reasonable scope that could be incorporated directly into our managed product backlog.

2) Ideas that are duplicates of other ideas

3) Ideas that, due to product changes, are now considered obsolete (e.g., all BusinessObjects related Ideas).

4) Ideas that are not relevant for any other reason (i.e. wrong product, product questions, etc.)

5) Ideas that are either (a) too large in scope to be manageable or (b) do not contain enough detail regarding specifically what is desired.

 

Picking which status an Idea falls into is constrained by the overall CA policies regarding Idea classification (that is, all CA products use the same choices for Idea status).  So, even if I want to say that and Idea is more likely or less likely to happen in terms of planning, the only status options available are "Currently Planned", "Wish List" or "Under Review".  Given that, here is the way I will be starting to classify Ideas over the next few weeks:

 

A) Ideas that meet #1 above will be placed into "Under Review".

B) Ideas that meet #2 above will be identified as "Duplicate".

C) Ideas that meet #3 or #4 above will be tagged as "Not Planned" with an appropriate explanation.

D) Ideas that fall into #5 will be placed into "Wish List" status with an appropriate explanation.  They can still accumulate votes and receive comments, but we are unlikely to act on them in this form.  I would suggest either altering or (preferably) submitting a new Idea that provides a more focused and detailed scope for us to address.

 

My hope is that this process will provide more information to you -- our customers -- of where things stand in terms of your product suggestions.  I will also be cleaning up some items with regard to "Delivered" and "Currently Planned" items as well.

 

Please feel free to provide feedback to me at any time.  As mentioned in my previous post, I am not often on social media, but I always aim to improve and appreciate suggestions for how I can make our interactions more productive.  Your success is important to me and I value our continued partnership together.

natbr01

A Brief Introduction

Posted by natbr01 Employee Oct 10, 2014

Hi, all.  I figure that since I'm going to be more active in the community very soon that I should introduce myself.  My name is Brian Nathanson and I recently joined the CA Clarity PPM Product Management team after almost 10 years in CA Clarity PPM Presales serving the eastern United States.  In my life before CA, I was (and still am) a (PMP) card-carrying project manager charged with development projects for providing web-based interfaces to mainframe applications.  In my new role in Product Management, my primary responsibilities include customer-facing communications and interactions -- including management of the Ideas queue -- so you might see me pop up now and again in comments or other areas on the Community.  To provide some context, my new role works directly with Kurt (Steinle), Denice (Brown), and Bill (Yee) -- all of whom should be familiar names to long-time Clarity afficionados.

 

I will admit that I do not use much social media.  Even though I have worked in technology for almost 20 years, I have never posted on Facebook or other similar sites, so feel free to offer advice if you have any to share and/or remind me to use a particular feature because I may not even be aware it exists.  Also please don't hesitate to reach out and contact me if you have any questions at all.  Product management receives hundreds of messages a day, but I do my best to process all of them and return a response.  Note that I am currently working my way through the 1300+ Ideas in the queue and hope to have some semblance of clean up done there by the end of 2014 (CA World permitting).

 

Thanks and looking forward to working with all of you to advance CA Clarity PPM!