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2016

Polycom.pngPolycom Launches Unified Collaboration Products Faster Using PPM SaaS

 

Business

Polycom helps organizations unleash the power of human collaboration. More than 400,000 global customers defy distance with secure video, voice and content solutions to increase productivity, speed up time to market, improve customer service, expand education and save lives.

 

Challenge

For Polycom to remain at the forefront of the market, new product development must be efficient, transparent and agile. The company’s existing project management tools were fragmented and had become an impediment to the product development process.

 

Solution

Polycom implemented CA Project & Portfolio Management SaaS in 2014. The solution is now used to manage more than 300 projects by 1,200 users, from senior managers in San Jose to engineers in India, China and the US.

 

Benefit

With the CA Technologies solution in place, Polycom has a more effective approach to new product development, which helps the company build a stronger portfolio and get more products into customers’ hands faster.


Read more here: Polycom Launcches Unified Collaboration Products Faster using CA PPM SaaS

Toyota Financial.pngToyota Financial Services Australia Maximizes Project Investments with CA PPM SaaS

 

Business

Toyota Financial Services Australia (TFS) provides products to Toyota customers worldwide. The company has a strong focus on collaboration and market-leading innovation.

 

Challenge

Delivering the change portfolio more effectively is a key objective for TFS’s Enterprise PMO. This means delivering the right mix of projects, consistently well, faster and at less cost. Having high quality data to drive business decisions is paramount to TFS to meet its goals.

 

Solution

CA Project & Portfolio Management SaaS provides transparency from an individual project to a group portfolio level. It helps TFS track project risks, costs, resources and dependencies.

 

Benefit

TFS can deliver greater value by aligning its projects to market and business needs. Greater visibility and governance have reduced business risk, maximized resource utilization and improved project execution.


Read more here:

Toyota Financial Services Australia Maximizes Project Investments with CA PPM SaaS


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It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".

                             

Think you have a potential answer, Jump In!

Help a Fellow Community Member Out!

Here's the list of unanswered questions for this coming week. Grab one! 

Recreate project General and Labor Effort portlets with additional data?

Investment Ranking Freakishly Changing on Portfolio Waterline page

IDEA Properties - Schedule is missing in 14.2 

Issues and Solution for Help Option in 14.3 OnDemand

Has anyone had success capturing dependencies and key decisions in reporting?

Make Role required for Transaction Entry

% Complete calculation on "Effort" and task updating

PMO installation status

Jasper Permission

Is there any option to mention Language code while Xoggin out Custom Objects

Can you cap and/or force a resource to book a certain number of hours in 14.2?

 

Thank You All for Your Efforts!

Chris

questions+and+answers.jpeg

 

It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".

                           

Think you have a potential answer, Jump In!

Help a Fellow Community Member Out!

Here's the list of unanswered questions for this coming week. Grab one! 

 

Webi report throwing error in Clarity

CA PPM 14.3 Jaspersoft Reporting - Question on using non-custom attributes fields

Recreate project General and Labor Effort portlets with additional data?

Investment Ranking Freakishly Changing on Portfolio Waterline page

Associate Financial department OBS to Role

IDEA Properties - Schedule is missing in 14.2

 

Thank You All for Your Efforts!

Chris

If you one of the several thousand CA Project & Portfolio Management attendees at CA World last year, you know we had great CA PPM tracks with some of the top attended sessions and demos.  And to make sure 2016 is just as good, if not better, we are already starting to plan CA World '16, but we need your help...

 

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Ideas for sessions

The CA World PPM team wants your session ideas! If there is a Project & Portfolio Management topic that you would like presented at CA World ’16, just click on the Great Idea light bulb icon and tell us about it.  We will review your idea and consider it for inclusion in CA World ’16. You can even vote for the top ideas on the CA World Community.

 

 

 

Present.jpgCall for Speakers

The Call for Speakers for CA World '16 is now open until June 10th. We are particularly interested in Project & Portfolio Management sessions about transformative projects, compelling use cases, and best practices to educate and empower customers. Speakers receive a free registration to CA World '16. Click on the icon to the left to submit your session for consideration.

You can find Project & Portfolio Management under the Agile Management track.

 

 

We look forward to your input and to seeing you at CA World '16!

Dear Community Member,

With so much going on in the CA Project and Portfolio Management Community I have consolidated recent activities in case you missed anything.

 

MEMBER ACTIVITY

Ask a Question, Get an Answer (Apr 8 - Apr 15)

It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".

questions and answers.jpeg

 

UPCOMING EVENTS

CA PPM Office Hours: A Live Online Chat (April 2016)

Have a question about CA Project and Portfolio Management? Connect with CA Technologies technical experts to get answers via Office Hours for CA PPM. Our team is here to help you get more out of your technology. Join us for one hour Thursday, April 14th @ 1 PM ET. NOTE - No audio is provided and all Q&A happens via online chat, making it a truly ‘fun’ event.

 

CA World '16 Call for Speakers is Now Open

CA World is the best opportunity to learn more about CA software and partner solutions that fuel digital transformations. And we want you to be a part of it.

The Call for Speakers is now open, and we look forward to receiving your amazing session ideas specifically stories about transformative projects, compelling use cases, and best practices that aim to educate and empower our customers in succeeding in the application economy.

 

Got an Idea? We’re Listening CA World ’16 Session Ideation

If you’ve been a member of the CA Communities very long, you’re probably familiar with ideas and ideation – it’s how you can offer ideas on how to improve the CA products you use every day, vote on other members’ ideas and comment on them too.

Well, we’re bringing that capability to CA World ’16 programming!

The CA World team wants your event session ideas! If there is a session that you’d like to see at CA World ’16, just visit the session submission form and tell us about it. The CA World team will then review those ideas and we’ll post the best ones here in the CA World Community as ideas. You can vote them up or down and comment on them. The most popular session ideas will be considered for November at CA World ’16.

Keep an eye out for the first ideas, which we expect to post soon!

 

DID YOU MISS?

How Ericsson uses CA PPM to offer Managed Services to Global Telecom Customers

Presenters: Terry Ray(Ericsson), Beverly Fitzgerald (Excers)

Topic: How Ericsson uses CA PPM to offer Managed Services to Global Telecom Customers

Topic Description: Ericsson, one of the largest telecom infrastructure organizations in the world offers managed services to global telecom giants and uses CA PPM to offer the services. Learn how Ericsson has matured the process in the 3 years of CA PPM implementation and the challenges they faced during the implementation and the successes achieved.

 

 

CA EDUCATION UPDATE

New Reporting Course and Free Access to the Jaspersoft Online Learning Portal

New Course

CA Education is happy to announce the availability  of a new reporting course, "CA PPM 14.3: Building Custom Reports 300.  It is available as a self-paced "Dynamic Lab" or ILT/VL. Prerequisites include taking third party TIBCO training of “Using Jaspersoft BI” and “Developing Reports with Jaspersoft Studio” or equivalent knowledge and access to the Jaspersoft Online Learning Portal is now free to all CA Licensed customers and partners!  See below for more details.

Free Access to Jaspersoft's Online Learning Portal

TIBCO Software, Inc., in partnership with CA Technologies, has authorized CA partners and licensed customers to have free access to the TIBCO Jaspersoft Online Learning Portal (JS OLP). To access this portal, register for Jaspersoft Online Learning Portal Access on the CA Marketplace. You will receive an email from TIBCO with your login credentials and a recommended list of courses by job role. With free access to the TIBCO Jaspersoft portal, you can empower yourself to improve your Jaspersoft skills anywhere, anytime.

 

CA MEMBER SPOTLIGHT

Community Member Spotlight for March - Jerin Sebastian

Once a month we'll shine our virtual spotlight on one of the CA PPM community's members. It's just a fun, easy way for us to get to know one another a little bit beyond our work-related interactions here on the site. This month, we're featuring Jerin Sebastian, CA Technologies.

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Thank you Jerin for all your efforts in the PPM Community!

 

COMMUNITY BLOGS

Adding extra customer requested fields to CA PPM

Replacing a PPM tool - Whiskey Tango Foxtrot

CA World 2016 - 7 Months and counting

Look up!

Promote the CA PPM community to CA PPM Consultants

 

 

PPM.jpeg

http://ca.com/chat

CA PPM

available worldwide

8am - 6pm

US Eastern Time

Additional Times May Apply

 

TECH TIPS AND OTHER HELPFUL INFO

CA PPM Top 10 KBs March 2016

Jaspersoft Organizations

Enable FTP Output for Scheduled Reports - New on Flipboard

WIP Adjustments & Approvals Using SQL Script v14.3

Advance Reporting - Navigate right only does not allow to see/run JS reports

Why can’t I update my email address for my ca.com profile?

Feedback survey for CA Support App for Case Management

Tip: Jaspersoft Custom Domain Date filter does not work

New Community: Check the Customer Care Community!!

Tech Tip : How to add Last Updated By and Last Updated Date fields to Data Warehouse and Jaspersoft Domains

CA PPM SaaS Offers Unique Advantages to Global Organizations

JasperMobile | Things to Know When You're On the Go

Customer Success Stories

PPM Virtual Summit - Great Projects Begin with Great Teams

MS Excel hyperlinks - Sharing experience

Edit the Allocation for a Project Team Member

Go CA PPM - Notification Portlet

CA PPM Generic Patch Now Available for 14.3.0.5

Community GO! Office Hours

Timesheet Population – What Determines which Tasks Appear?

5-Minutes to a Masterful Jaspersoft Dashboard

Chat Transcript - CA PPM Office Hours: A Live Online Chat (March 2016)

Service Update Announcement for  CA PPM - Memory leak issue with MS SQL 2014

Search the Documentation and Get Answers from the Documentation, the Community, and Support KB Articles!

 

TOP 10 IDEAS BY LATEST ACTIVITY
Kanban in CA PPM 4 NEW

Filtering and sorting on the Initiated Processes page 11 NEW

Hierarchical OBS Browse Input Control in Jaspersoft (Advanced Reporting) 3 NEW

Improve  Processes pages (Filter, List) 0 NEW

Resource – Timesheet View Permission 159 UNDER REVIEW

Modify Timesheet Construct In Clarity 17 NEW

Copiar tareas en el Gantt 0 NEW

Possibility to change "help" link URL 2 NEW

Jaspersoft OLAP & Analytics in CA PPM Advanced Reporting 1 NEW

Integration with MS Project Online 2 NEW

 

That's it for now folks but I'm sure there will be a lot more soon! Take a moment to get in on the discussions in Clarity PPM and make your voice heard!

 

Regards,

 

Chris_Hackett
Community Manager, Agile Management

 

bodega.jpeg

questions+and+answers.jpeg

 

It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".

                      

Think you have a potential answer, Jump In!

Help a Fellow Community Member Out!

Here's the short list of unanswered questions for this coming week. Grab one! 

 

Baseline is not updating

Try to make an accordion in an html portlet

CA PPM14.3 REST API: Project Create From Template

How do I go about granting instance rights to Jasper Reports? 

Webi report throwing error in Clarity

 

Thank You All for Your Efforts!

Chris

In larger CA PPM environments, that support multiple PMO's, often each PMO has their own requests for how CA PPM can be configured for their use and individual needs. Fortunately/unfortunately, I have been in many of those environments. A few have an EPMO that is quite strict with the configuration of CA PPM and others, well, not so strict. I have decided to include a few finding about these environments in this blog.  Please feel free to comment and and your experiences as no two environments are the same and there really there is no right answer since the goal is to support the business and projects.

 

In the more strict environments I have found that CA PPM has been configured to support their methodologies and business processes, with very few requests being implemented that do not have a business or project benefit that either reduces project risk and/or assists in the completion of the project successfully. Requests that are more to track information or to report on information that does not directly have a positive affect, then they are not implemented. Everyone, uses the same fields and this also keeps support costs down as

 

In the less strict environments, I have seen a plethora of reports and fields that have little or no value in the delivery of a successful project or reduces project risk. Instead they were added as fields (attributes) simply to track additional information for some report. So not only was a new field added, reports would have to be added/updated to support the use of the field. Often these new fields are already available in CA PPM in some for or another.

 

      For example: A manager requested a field that lets them know when the Execution Phase starts and a field that lets them know when the Execution Phase was completed.

 

Hmmm, A real difficult one! How about having a task called Execution Phase? Or if you are tracking a fuller schedule in CA PPM have all the phases in your methodology in the schedule as summary tasks. You can just pull the start and finish date of the "Execution Phase" summary task.  No new field required!

 

When you have an environment with a lot of additional fields that support individual user requirements, you not only make it difficult to support the system, keep any semblance to an updated Data Dictionary nearly impossible, but  when other users start using those other fields for their own purposes, not only does this invite increased support costs, but if the original owner wants a change to the field, it screws up the other unintended users of the field. Welcome to the hectic  world of Change Management in a difficult CA PPM environment. This also have an additional impact on training and keeping training materials updated.

 

Custom fields are almost always required and I for one support them. But I always ask the requester a number of questions before proceeding any further:

  •      What is the business value of the field?
  •      Will it help the project complete successfully or benefit the project in some manner?
  •      Will it reduce project risk?
  •      Are there any reporting requirements to support this change?
  •      Do you have a budget for the implementation of the field?

 

Lets face it, if you have been around CA PPM for a few years, how many fields have you seen that have no value, nobody uses, or nobody remembers why they had that field in the first place. To avoid this, lets just not create them in the first place.

 

If we are going to add a field or functionality, lets do it for the right purpose.

 

Have a great weekend.

I see the website is starting to take form at: CA World '16 - CA Technologies

 

Start planning today. I will be talking with my management this week about attending, I recommend that you do as well. I have never been disappointed and to be totally honest, this is the best conference series I have ever attended. Come with your questions and you'll be amazed at how many people are available to answer your question. Not to mention, education sessions. Event night is always a blast. I do miss the massive cheese burger they had a few years back, but I hope one day it will return.

 

The keynote addresses have been very well received and with past speakers like Sir Richard Branson, Magic Johnson, James Cameron, etc very informative and entertaining.

 

Start planning now and lets have a Great CA World 2016.

 

If you book your hotel and flight early, you can save a ton! Also, if you join one of the rewards programs at the resorts you can get deals as well. This can be very cost effective!

 

See you there!

Mike

For the majority of may professional career I have been involved in Application Performance Monitoring and PPM tools, with small stints with other technology. Even in the military (my second tour) I was involved in the acquisition, delivery, and maintenance of IT systems and networks. So over the past 3 decades one thing has remained constant......When things go wrong, blame the technology. To this I say "Whiskey Tango Foxtrot"!

 

When an organization acquires technology they normally do their proper research, analysis, and solution design and deploy a product(s) that meet their current and anticipated needs. But when the end users are introduced to the solution, this is where things get interesting. Wrestling a user away from a decade old MS Excel spreadsheet, or a home grown tool is problematic. They then start to complain that the new tool (solution) is too hard to use. When you start to update your solution with governance rules and start requiring your teams to follow methodology, the solution takes the blame. once again there is a chorus of "This tool is too hard to use". While there may be legitimate reasons for a company to replace a tool, this article mainly looks at dis-satisfied users.

 

Over the course of a few years the chorus can become very loud. Hopefully, it can be silenced with the appropriate job aids and training. From my experience, the loudest in the chorus tends to be those that managed to skip the training, or are predisposed to not accepting any new changes to how they work. This has been common in all tools that I have consulted in. But unfortunately, there are some senior managers and executives that like the song that is being sung by the dissatisfied users and they read the trade reviews so unless the tool is in the upper right quadrant, it must be a legitimate complaint. So naturally the tool is the source of all the issues and must be replaced.

 

So lets take a step back. The initial RFI cost money, the requirements definition cost money, the RFP cost money, the consultants cost money, the install cost money, support, initial and ongoing training, hosting/hardware, etc. So other has been a considerable investment to date. So because of a few singers in the chorus, you want to do it all over again? Whiskey Tango Foxtrot!  Do they ever expect to see any return on investment?

 

While there may be legitimate reasons for replacing a tool, how about starting the process by looking internally and not externally? Why are some of the users unhappy? and better yet, why are some of them happy with the existing tool? You need to understand this or you will get caught in a viscous cycles and bleed cash. I once saw a client go through the 4 major APM tools in the span of 6 years. The end result was that all the tools did what they advertised, it was the users that did not want to use them. At one point they actually sabotaged one of the tools.

 

If you make the unhappy users happy by replacing the tool, what happens to the existing satisfied users? interesting question, huh? Often the satisfied users are not thought of and you are back to the same chorus with a whole new set of singers.

 

So before spending cash on looking at a replacement, try this:

     - Document the satisfied users and the reason they are satisfied, and also ask for potential improvements.

     - Document the dis-satisfied users and why and also find out what they like about the tool. Lets face it they cannot hate everything (hopefully)

     - Review the findings and see what is actually a tool limitation, process issues, governance issues, etc

     - Are any of the issues training related? If so, then update your training materials and have those that are having difficulties attend the training (try to gear the training to these attendees to get better buy in)

     - Are any of the issues process or governance related? then work with both those teams to possibly update (if necessary) or explain to the users the reason why they need to follow process of governance. After all this is tool agnostic and if they are not happy now, they will not be happy with a new tool.

     - Are there any limitations to the tool? If so, is there an easy workaround? Upgrade? 3rd party add-on?

 

Lets face it, pretty much all APM tools do the same thing. Just as PPM tools pretty much do the same thing. So before undertaking a very costly replacement, really find out why you want to replace the tool first. Is there a real issue, or a perceived issue? understanding this can save your organization a lot of time, frustration, and dollars.

 

On a personal note, I loved these sorts of projects as I was able to learn about a lot of tools, and keep my billable hours up. Few vendors will turn away easy money, and a replacement is easy money.

questions+and+answers.jpeg

 

It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".

 

Think you have a potential answer, Jump In!

Help a Fellow Community Member Out!

Here's the short list of unanswered questions for this coming week. Grab one! 

 

AppDynamics

The specified item was not found.

Baseline is not updating

Try to make an accordion in an html portlet

CA PPM14.3 REST API: Project Create From Template

Jaspersoft multi select query input control: Investments belonging to specific portfolio(s)

Task Level Actual Finish Date Tracked?

Jaspersoft Project story board report issue

DWH Load Job is Failing - DWH_CMN_PRD_VAR_TRN - Errors detected!

 

Thank You All for Your Efforts!

Chris