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  It's great that we have such vibrant communities to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the communities is to respond to every members' question so that no one goes away "empty handed". Shoutout to the following members who provided tips… (Show more)
Hello All,   This is a rather urgent plea for help.  We have an existing IM/IG environment running on 12.6, but the client has now purchase the Identity Portal.  We now plan to implement the portal, but have found, in the DEV environment, that the portal does not pull the existing configurations, workflows, forms, etc. up into the portal.  We are… (Show more)
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Hi,   I am testing TEWS by calling the service from SoapUI however I am receiving the following error when testing from SoapUI.   <faultstring>Error performing operation.</faultstring> <tews:name>ERROR</tews:name> <tews:code>500</tews:code> <tews:description>big bug forbidden value ProcessStep::DataValidate TabName: … (Show more)
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We are using Identity Governance as a stand alone service (without Identity Manager) & need for approvers to be able to reassign users to a new resource instead of a new Manager.  The way it is currently designed when approvers reassign there is only the option to reassign to a new Manager.  This requires manual effort on our part to determine the…
As organizations enter emerging markets by acquiring companies that are successful in those markets, the burden falls to IT departments to introduce new services, maintain security and reduce costs by integrating and streamlining operations, all while onboarding acquired employees. Often, that requires customization of your IDM solution, such as… (Show more)
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Issue: Identity Portal takes a long time to load and the log shows a lot of jgroup warn messages concerning org.jgroups.protocols.pbcast.GMS.   Cause: This is caused by stale data in the Identity Portal database JGROUPSPING table. This has no effect on the performance of functionality of Identity Portal, it simply delays the loading by 10-15…
in CA Identity Management
CA Identity Management and Governance Tech Tips by Scott Owens, Senior Support Engineer for 3/22/2017.   ~Scott Owens     TEC1839773 "Bulk Loader fails when using Oracle Weblogic as Web Server"     Identity Manager TEC1272759 "Bulk Loader for Virtual Appliance is not working"     Identity Manager TEC1486945 "Searching for a group fails… (Show more)
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Hi Everyone,   We have CA Identity manager version 12.6.8 setup in a multi tier environment. We are planning to migrate to CA Identity Suite. Can someone please share some best practices or migration strategy for this path? And also please feel free to share some challenges or experiences faced during the migration.   Regards, AB
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I have installed Identity Suite 14.0 and integrated Identity Portal with Identity Manager as the main connector for login. Whenever i enter the correct credentials i get the below error message and it doesn't login. However, an incorrect password or username is identified correctly.  … (Show more)
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Identity Portal 14.0 - How to remove the User Screen from Access Module (screenshot attached), which is where the admin is provided an option to select himself or for other access or bulk access. Our usecase doesn't need any bulk access or self access, as the self access is supposed to be handled by the other access as well. The other access is to… (Show more)
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