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CA Identity Management

2 Posts authored by: Andrew Nguyen Employee

The error you are seeing is a known issue with 12.6.8 CR1. To resolve this please try the steps below.

1. Backup and remove dxserver executable within dxserver/bin directory
2. Extract the installer package (Data1.cab) and remove the dxserver executable from that directory
3. Place the new dxserver executable in the dxserver/bin directory and properly name the file
4. Run the installer, right after the installer passes the version check. Place the original dxserver executable back.
5. Complete install.

Try to access the IAM Connector Server UI on HTTP://JCS_HOST:20080/main

Credentials to Connector Server UI:

Default username: Admin

Password: <Should be same password as provisioning manager>

 

 

If you can't access that site please attempt the following.

1) Stop the Java Connector Server service

 

2) Create a backup folder under ..\Connector Server\Data\ and copy the following folders into it:

..\Connector Server\Data\activemq

..\Connector Server\data\cache

..\Connector Server\data\derby

..\Connector Server\data\port

 

3) Create a backup folder under ..\Connector Server\jcs\data\jdbm\ and copy the following folders into it:

..\Connector Server\jcs\data\jdbm\etasa

..\Connector Server\jcs\data\jdbm\SA Configuration

 

4) Restart the Java Connector Server service (this will also recreate all of the above moved folders which will rebuild the filesystem DBs in use).

 

5) Once the JCS is fully up try to access the IAM Connector Server UI again

 

6) If you have any custom OSGi bundles that were previously deployed you can re-deploy them

 

7) Retest access of the endpoints from the Provisioning Manager