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CA Identity Management

5 Posts authored by: Chris Stallone Employee

How long have you been at CA ganla02 ? IMG-20131212-WA0004.jpg

I have been in CA from past 3 years 10 months.

 

What was the career path that led you here?

I was working on security products (mainly Identity and Access Management products) in my previous company. I was moved into a project which involved supporting CA Siteminder and eventually moved to CA Support based on that experience.

 

What product do you support?

CA Identity Manager, CA Directory and Cloudminder

 

What keeps you at CA?

The work culture of CA and management support for employees. Also employee benefits.

 

What is your passion outside of work? What do you like to do?

I love to read. I also watch lots of movies. Writing is my passion. I write short stories whenever I get time

 

What is your educational background?

I completed my Bachelors of Technology from Mahatma Gandhi Institute of Technology, Hyderabad

 

How has support changed since you started?

Customer First has become the supreme motto for support and its getting stronger every year . Everything we do, we try, we stop or continue doing, it’s all for the customer happiness. This is how a Support Team should think and that is what getting implemented in CA Support.

 

Why should people be involved in the communities?

Like a social network platform is used to interact with likeminded people, CA communities can also be used effectively to interact with different individuals who are interested in different products and technology.

Also, customers can also use this platform to share their ideas and check if their ideas are getting implemented.

 

Why should customers read Knowledge Articles?

Self –service is always faster. Client can get immediate resolution for their problem if they can find an appropriate Knowledge Article. This saves the time for the client and after all Time is gold.

 

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What happened last week in the CA Security Community? Here's a quick recap...

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News & Announcements

Security demos in the works for CA World ’15

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How to change the admin user password that controls access to our User and or Provisioning Directory


Tech Tips

Tech Tip - CA Single Sign-On:  Custom login page to POST to login.fcc with SecureURLs enabled

Tech Tip - CA Risk Authentication : IP Address from Decimal conversion in Excel

Tech Tip - Configure Password Sync Agent to disallow password changes while your Provisioning Server is offline

Tech Tip - CA Risk Authentication: startup error - 'ArRFUntrustedIPList cache-initialization failed'

Tech Tip - CA Single Sign-On: IWA: only the  ntlm folder at the IIS mangement console should be enabled with the windows authentication at the authentication menu. not the compelte siteminder folder and not the complete iis webinstance .

 

Open Questions

Click on a thread link below to respond.


New Ideas

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What happened last week in the CA Security Community? Here's a quick recap...Getty_166499394_75.jpg


News & Announcements

CA Security Community Member Spotlight – Anand Rao

Why come to CA World for Security?

SAM GUI display in mixed languages with english and korean.

 

Tech Tips

Tech Tip - CA PIM: UNAB Migration


Upcoming Events

Office Hours for CA Advanced Authentication: A Live Online Chat (Aug 17)

Office Hours for CA Single Sign-On: A Live Online Chat (Aug 20)

Office Hours for CA Privileged Identity Manager: A Live Online Chat (Aug 11)


Open Questions

Click on a thread link below to respond.


New Ideas

Click on an idea below to vote it up or down.

What happened last week in the CA Security Community? Here's a quick recap...Getty_166499394_75.jpg


News & Announcements

JBoss6_on_12_6_2_Migration.docm

Setting Garbage collection logging for the JVM

Steps to access the Quova Data Files for CA RiskMinder

CA Single Sign-On In Place and Parallel Upgrade Flowcharts


Tech Tips

Tech Tip - CA Single Sign-On : Error removing Fed Partnership using the AdminUI

Tech Tip - CA Data Protection: Tracking Policy Changes

Tech Tip - CA Privileged Identity Manager: Locked out from your DMS__?!

 

Upcoming Events

Office Hours for CA Advanced Authentication: A Live Online Chat (Aug 17)

Office Hours for CA Single Sign-On: A Live Online Chat (Aug 20)

Office Hours for CA Privileged Identity Manager: A Live Online Chat (Aug 11)


Open Questions

Click on a thread link below to respond.


New Ideas

Click on an idea below to vote it up or down.