MelissaPotvin

What you may have missed (March/April 2016)

Blog Post created by MelissaPotvin Employee on Apr 28, 2016

UPCOMING EVENTS

Tuesday, May 3 - Introducing CA Service Operations Insight 4.0 CU1 --> https://communities.ca.com/events/2745

Thursday, May 5 - Office Hours - online Q&A chat with Support Engineers and Product Management --> https://communities.ca.com/events/2746

Tuesday, May 31 - CA UIM Integration - Operational Mode --> https://communities.ca.com/events/2816

Tuesday, June 14 - CA UIM Integration - Queue Name --> https://communities.ca.com/events/2820

 

ANNOUNCEMENTS / NOTEWORTHY

CA SOI 4.0 CU1 - GA Now!

CA SOI Connector for UIM v3.5.0.123 - Now GA!

Important: CABI (BOXI) Downloads Removal from CA Support Site

 

Feedback survey for CA Support App for Case Management

Got an Idea? We’re Listening CA World ’16 Session Ideation

 

NEW VIDEOS

New YouTube - CA UIM Integration: Operational Mode

New SOI YouTube Video! CA UIM Integration: Queue Name

 

TECH TIPS

Overview of SOI 4.0 CU1/SP2 Reporting Scenarios

 

NEW IDEAS

Update UIM Connector to Auto-Detect Deleted Robots w/o need to Cycle

Synchronize CIs from a Global Collection

Enhancement Request - Annotation

Need the ability to pass more than 1024 characters with the UIM-SOI Connector

SOI Dashboard Customization Apply to All Users

Low Granularity Maintenance Mode

Multiple alarm windows

REST Web Service Filter

Expand, show the Annotations section if its not empty

Escalation Policy Priority

Enhance password length for SOI Admin User

Enhancment SOI Mail Feature (Email Spoofing)- Security

Manually update tomcat version used by SOI to resolve security issues

Update tomcat to lastest version in next release of SOI

 

 

Read the last edition --> What you may have missed (February 2016)

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