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All Places > CA Unified Infrastructure Management > Blog > 2016 > December

“Life moves pretty fast.  If you don't stop and look around once in a while, you could miss it.”  As I was thinking about some of the recent cloud-related news from the last several weeks, these words from Ferris Bueller’s Day Off (still one of my favorites) popped into my head.  Okay, it probably didn’t hurt that this year is the 30th anniversary of the movie, and Ferris Bueller had entered my mind while watching the Cubs playing in the World Series at Wrigley Field (“Hey batta batta batta hey batta batta batta S-WING batta!”), but I digress. 


First, life seems to move even faster these days, and the cloud is one of the things that brings that accelerated pace to all we do.  But after seeing the latest quarterly results from Amazon and Microsoft, it occurred to me the only thing faster might be the rate at which IT services are being moved to the cloud.  First up was Microsoft’s release of numbers for Q1 FY17.  Microsoft’s stock price hit an all-time high, surpassing its peak from the 1999 tech bubble, due in large part to their success in shifting to the cloud.  Examples include Office 365 commercial revenues up 51% year over year, and Azure still growing in triple digits at 116% year over year growth.  Not to be outdone was Amazon. While some found Amazon’s overall Q3 numbers a little disappointing, everyone seemed to agree that AWS is still solid.  AWS had its first $3+ billion quarter, with revenues up nearly 55% year over year.  That’s pretty good growth for a business with revenues at $11 billon in the trailing four quarters.  So based on this data I think it’s fair to say “workloads are moving to the cloud pretty fast”.


Now what about the second part of that famous Ferris quote?  Other recent news reminds us that as we depend more and more on these cloud providers, the cloud is not without issues.  While some cloud service disruptions are outages in the cloud provider’s own datacenter, they are also susceptible to disruptions from the outside, such as the major DDoS attack on October 21 that impacted many cloud services and cloud providers.  It turns out the cloud may not take an entire day to play hooky like Ferris did, but can take some time off. If you don’t look at how your cloud services are doing once in a while, you might miss the fact that your cloud infrastructure and applications aren’t working like they should.


So as you move to the cloud, don’t forget that cloud monitoring is just as important, if not more so, than monitoring your traditional IT services.  Are your cloud services available?  How are they performing?  What are your usage trends?  Do you have idle instances running that are costing you money?  These are the kinds of questions you need to think about.  You could use the cloud provided tools, but they are often limited, and now you need to visit one console for cloud and a different one for your existing infrastructure.  But good news!  You don’t need to invest in two sets of monitoring tools – one for your cloud services and one for your on-premise IT.  You can do both with CA Unified Infrastructure Management (CA UIM).  CA UIM offers a comprehensive solution for monitoring both cloud services such as AWS and Azure and on-premise technologies from a single console.


Azure Dashboard


Are you moving to the cloud?   Visit CA UIM for Cloud monitoring to learn more about how CA UIM can help. We also have an AWS monitoring page now, please check it out.

Remember, the cloud moves pretty fast, so make sure your cloud monitoring strategy is not “absent”. Bueller?...Bueller?...Bueller?

A new mindset and business approach for managing infrastructures is creating a real buzz and excitement in the market today. Throughout the past few weeks, I talked with many different customers about the concept of infrastructure analytics. And wonder: what does infrastructure analytics mean to you?


IT groups are no longer measured by just uptime and availability or the cost side of IT administration. They are now accountable for delivering business results that support the top line of the business. During a recent customer advisory board meeting, I summarized a discussion on infrastructure analytics by saying customers need to understand the meaning of yellow. It is no longer sufficient for infrastructure and application management solutions to just deliver green or red indicators of up/down of availability.


Applications and infrastructures eventually degrade or deliver the less than five-star experience customers require. IT teams need business focused analytics to help pinpoint where the infrastructure is impacting customers and associated revenue. IT teams also need to know when systems performance impacts the customer experience because minor or major warning thresholds turn yellow or orange. They need alerts when system performance affects revenue generating services and must know whether the alarms are handled by redundancy and elasticity that is architected into the system. In short, they need to separate the noise from the really important issues.


I have many questions for you.

* How are you shifting your thinking for your business?

* Have you made the shift to a customer and business centric approach to managing your apps and infrastructure?

* Are your solution vendors having these conversations with you?

* Are you taking a different approach to tools and vendors you work with to help you make this shift?

* Are your application business teams and the technical architects driving the five-star experience as they design the application?

* Are you planning for and building elastic cloud ready monitoring solutions to handle the hybrid environments?

* Are they set up for SD-WAN enabled data centers and do you have the end-to-end visibility to manage both the cost side of the equation and the revenue impact to the business?


As an expert in the area of cloud and network infrastructure management, I certainly encourage you to pause, step back and think about the approach. If you have other approaches, ideas or thoughts please comment and share with this community.


I think this is an exciting time for delivering applications and businesses to end customers with the explosion of new technologies and ideas. When we talk about enabling IT leaders to deliver new expectations we elevate the value of application and infrastructure management solutions. This is what happened with the shift and adoption of cloud and SDN.


The next question which I will bring my next blog is WHAT are some key IT infrastructure business analytics that are most needed? @IT_Management @CA_UIM @IM_Analytics