CA DCIM - how to troubleshoot alert integration between Nimsoft-CA Visual Infrastructure

Document created by NestorFalcon Employee on Nov 21, 2014Last modified by MelissaPotvin on Mar 15, 2018
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applicable to CA DCIM 4.7 and 4.8


Tasks to be performed on CA VI server:

  -         Check that the port 2517 is available.

  -         Ensure that the crontab from “vdc” user contains this line and it is not commented:
          5,15,20,25,30,35,40,45,50,55 * * * * /opt/VDC/jdk/bin/java -jar /opt/VDC/monitor/lib/NIM.jar 2517

  -         Review the /opt/VDC/monitor/logs/nimsoft_alarm.log in case of issues.