Tech Tip: Cannot login to 2nd hub server however they are able to login the primary hub

Document created by Francis_Kim Employee on Sep 19, 2016Last modified by Melissa Potvin on Dec 17, 2016
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Introduction:

The existing users who have been able to login to secondary hub servers however  they cannot  login to 2nd hub server however they are able to login the primary hub.

 

Question:

Why does  the user

 

Environment:

Some issues with users who are not able to login to secondary hub servers however  they can login to primary hub server.

The user were using AD authorization, as this is creating issues with the limited number of users can login to primary hub servers.

 

Answer:

From the 2nd hub's setting section,

  1. Select "nimsoft proxy hub"
  2. Enable "Proxy LDAP authentication"
  3. Select the primary hub in the list.
  4. Select "Apply" then it will restarted.

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