Learn with Rego | XOG Error, OBS Editing Issues, Jasper Reports Not Sending, Jaspersoft Server Issue, and Case Closed for an Ad Hoc Reporting Error

Document created by navzjoshi00 Champion on Oct 13, 2016Last modified by navzjoshi00 Champion on Feb 3, 2017
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Dear Community Members,


In this week's Learn PPM with Rego, we'll explore five CA PPM questions and answers. You can also find a list of free training and our upcoming events at the bottom of this post.


1. Why am I getting a XOG Error with the command prompt?

2. Why aren't the OBS edit rights working?

3. We're having a problem with our scheduled Jasper reports not sending to email. 

4. How do we solve a Jaspersoft Server Issue?

5. Can you help with this Ad Hoc Reporting error?


Please feel free to comment on any alternative answers you've found.


We love your input (always).



1. I'm trying to XOG in a portlet, and while other XOGs are working, like the Object Read and Custom Attribute Updates, it's not working via the command prompt route.


Using the XOG Client portlet
<XOGOutput xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="../xsd/status.xsd">
      <Status elapsedTime="0.0 seconds" state="FAILURE"/>
      <Statistics failureRecords="0" insertedRecords="0" totalNumberOfRecords="0" updatedRecords="0"/>
        <Description>Not authenticated</Description>



Check your files for this at the top:
<?xml version="1.0" encoding="UTF-8"?>


If it exists, remove it, and you should be good to go.


2. After an upgrade to 14.4, a resource can't edit the Department OBS. I assumed it was a financial editing rights issue, so I granted those rights and even made sure the department and location attributes were available, but he still gets a security error. Any ideas?



This is a known defect being investigated by CA.



3. Our CA PPM notifications are sending but scheduled reports are not.  App and Report servers are on separate boxes. Is there any documentation on email config/setup for Jasper server directly that we might have missed? We're On Premise.


Try updating the config file in the reportservice folder.


Revised settings in js.quartz.properties:




4. I'm getting the dreaded Status 404 Resource is Not Available trying to get into a TEST platform on the Jaspersoft Server. Does anyone have any documentation as to where the logs are, or what to look at first when this is encountered?


The jasperserver.log or jasperserver.log.1 are located in the $CATALINA_HOME/webapps/reportservice/WEB-INF/logs folder.

Ensure that the Tomcat is up and running and you can connect to httP://<url>:8080 without /reportservice at the end of the address.



5. I’m seeing a weird error in Jasper, and I can’t get the expression to take.

It validates fine, but then throws a generic error.

Here’s the expression:

IF("Task Baseline Start" < Today(0) and "Task Status" == 'Not Started', 'Y', IF("Task Baseline Start" == null, 'R', 'G'))

I know if I take the “Today” piece out it works with no error. Should I be using a different function instead of nested IF?



I’m happy to say this has been solved! 


Here’s the code that captures “Today” . . . 


IF("Baseline Start" == null or "Baseline Finish" == null, 'R', IF(ElapsedDays("Baseline Finish", Today()) < 0 and "Stage" == 'Execute', 'Y', 'G'))


It’s a work around, but it works for what we need. ElapsedDays seems to convert “Today()” to something Ad Hoc likes.


Case closed!



Rego is releasing 50 CA PPM training items from the regoXchange to celebrate the countdown to CA World! This week you can download quick reference cards (QRCs) for Accessing and Launching the Schedulers, Accessing and Updating Project Properties, Accessing Projects and Creating Filters, Adding Resources and Roles, and a Project Management Course. Choose the materials you want here: http://regoconsulting.com/countdown-ca-world/


Go on a Journey with a Rego Guide. Attendance is Free and Limited. See Available Times at the Links Below. 

Learn Jaspersoft. https://attendee.gotowebinar.com/rt/2504027055916037634

Learn Portfolio Management. https://attendee.gotowebinar.com/rt/7765481565715663620https://attendee.gotowebinar.com/rt/7765481565715663620


Jaspersoft 6.2.1 has new features! Did you miss the live event? It's not too late to find out what's new. View the Rego Webinar On Demand. 



JOIN US------------------------------  

PDMA in Atlanta, GA: October 16 - 19, 2016. 

Learn about Metrics that Matter for New Product Development from Rego's Atul Kunkulol. Use Rego's code RC20OFF16 to get 20% off your registration. http://www.pim.pdma.org/p/cm/ld/fid=1975 

Meisterplan Webinar: Oct 26 @ 12:00PM EST.

Presented by IT Design, Citrix, & Rego. Meisterplan is the CA PPM portfolio add-on from itdesign for prioritizing, selecting, and governing Portfolios based on strong metrics. See a live demo, and hear how Citrix has used Meisterplan to overcome challenges and streamline work processes. https://attendee.gotowebinar.com/register/4539894883938931714 *Seats are Limited to the First 100 Registrants

CampIT in Dallas, TX: Nov 2-3, 2016. 

CA World in Las Vegas, NV: Nov 14-18, 2016. 

Rego Main Booth: 607 /// regoUniversity Booth: 602 /// Agile with Icon Booth: 605.

regoUniversity 2017 at La Cantera Resort & Spa - San Antonio, TX: April 23-27, 2017. 

Receive hands-on CA PPM Training with hundreds of companies who use the tool daily. Click here for Early Bird Pricing. www.regouniversity.com

THANK YOU------------------------------  

A special thanks to Ben Rimmasch, Chris Shaffer, Darren Greer, Ramesh Rathnam, Jenn Rinella, Ben Rimmasch, Chris Wuenstel and the Rego Team for this Q/A material.

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