For more upgrade information, please also review our Upgrade To UIM page
Hi Armando_Diana, nice document!
I do want to note that you cannot upgrade from UIM 8.0 directly to 8.4 directly, like slide #12 says.
You are required to stop at UIM 8.2 when upgrading from versions previous versions (before 8.2).
Check out the compatibility matrix here - https://support.nimsoft.com/downloads/doc/NMSCompatibility_SupportMatrix_current.pdf
So, for example, if you are on UIM 7.5 and want to get to the latest 8.5, your path would be:
7.5 --> 8.2 --> 8.5
I am not completely onboard with some of the information listed on page 12 of this document. It seems to contradict the information from our tech doc:https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec000004964.html
Or it this an oversight as it looks this was meant for UIM 8.4 upgrades?
CA Tech Support
Martin and Phil,
Thank you for the information. I will double back with Product Management and get the correct information on the slide.
Retrieving data ...