Knowledge Doc Report:  November, 2017 (Monthly)  CA Service Catalog

Document created by David-Ng Employee on Nov 3, 2017
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Hello!  Welcome to November!

 

The following documents were published during the month of October, 2017 (15 most recent):

Tech Doc #

Doc Name

TEC1558921

How to Install Internet Explorer DLL or OCX

TEC1778978

How can we manually encrypt passwords in Service Catalog?

TEC1909527

Where  to  download service catalog product installation images (i.e.  .ISO files ) ?

TEC1888178

Where   can I find and  download service catalog published patches   ? 

TEC1643872

How to upgrade catalog's tomcat version to tomcat 7.0.75  and up

TEC1465331

"You don't have authorization to view this page" and "HTTP ERROR 403" When Logging into CA Service Catalog 14.1 Cum 2 or later

TEC1805326

Service option notes and attachment icons are missing from a single service option.

TEC1967948

How to restore Offerings deleted manually from Catalog's UI?

TEC1916899

How to check whether  HTTP method PUT or DELETE from Tomcat used by catalog is blocked or not ?

TEC1492695

How to check tomcat version that catalog is using ?

TEC1846647

How to explicitly block  HTTP method PUT or DELETE from Tomcat used by catalog ?

TEC1000963

Unable to import a form with multiple columns in a column element.

TEC1907979

How can I customize the error messages displayed in the user interface of Service Catalog?

TEC1351874

Service Catalog single sign-on using NTLM not working for all users.

TEC1299547

Java script function in Form script not working after a request is submitted

 

The following documents were the most frequently accessed entries during the month of October, 2017 (top 15 by hit count):

Tech Doc #

Doc Name

Hit Count)

TEC1846647

How to explicitly block  HTTP method PUT or DELETE from Tomcat used by catalog ?

73

TEC1916899

How to check whether  HTTP method PUT or DELETE from Tomcat used by catalog is blocked or not ?

65

TEC1585317

Download the latest cazipxp.exe file.

53

TEC616756

How to Convert a .pfx Certificate to a Java Keystore.

40

TEC549795

How to Install and Configure CA IT PAM for Integration with CA Service Catalog 12.6 on Windows 2008.

35

TEC1971132

Performance Tuning Parameters

28

TEC1821335

Form Caching feature in ehcache.xml and its impact

27

TEC1492695

How to check tomcat version that catalog is using ?

25

TEC1362235

How to know Apache Tomcat version included in CA Service Catalog

23

TEC1847178

enable catalog's TRACE ( or DEBUG ) level for diagnosing purpose

20

TEC1140777

How can I add CSS formatting to Catalog forms?

18

TEC1509224

High usage of java.exe process at Service Catalog server when integrated to Service Desk Manager

18

TEC1247769

The EEM service 'CA Directory - itechpoz' does not start.

17

TEC1261031

Download the latest applyptf utility.

17

TEC1322334

How to integrate CA Service Catalog(SC) with CA Service Desk Manager(SDM)?

17

 

Tech Doc of The Month:

 

Tech Doc IDTEC1015924

Title:  How to modify Product URL at link used at Email notification

 

Scenario:  Customer wants to modify Product URL used at links on Request’s Emails page.  In certain circumstances is required that emails include a publish product URL that can be acceded from internet that is different than the installation URL.

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