Initial Login

Document created by Kam CHEUNG Employee on Nov 20, 2017Last modified by Kam CHEUNG Employee on Nov 20, 2017
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For user who newly granted the access to, or contact Customer Assistance Team requested for password reset, there will be a Welcome Email sent to that user. Below is the instruction for the user to perform the initial login on


Instruction / Steps

1. Below is how the Welcome Email looks like:

2. Copy the URL in (A) and place in a new browser (or just click the URL) and enter the User Name and the temporary Password provide in (B) and click Login::

3. This is initial login, so user need to change their password, enter the New Password, then verify the New Password, click Save:

4. Now user successfully performed the initial login and saved the New Password:

5. If there is any problem to perform the above steps, please contact with Customer Care Team.

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