|For user who newly granted the access to support.nimsoft.com, or contact Customer Assistance Team requested for password reset, there will be a Welcome Email sent to that user. Below is the instruction for the user to perform the initial login on support.nimsoft.com.|
|Instruction / Steps|
1. Below is how the Welcome Email looks like:
2. Copy the URL in (A) and place in a new browser (or just click the URL) and enter the User Name and the temporary Password provide in (B) and click Login::
3. This is initial login, so user need to change their password, enter the New Password, then verify the New Password, click Save:
4. Now user successfully performed the initial login and saved the New Password:
5. If there is any problem to perform the above steps, please contact with Customer Care Team.