Tech Tips: Connection to the registry database cannot be established. Please make sure the database is running and the credentials used to connect to database is valid. If you continue, data will not be saved to the database. Do you want to continue?

Document created by MarcyNunns Employee on Nov 21, 2017
Version 1Show Document
  • View in full screen mode

This error is due to not having connectivity to the machine and port of where the database is running.


All DevTest ports must be bi-directional including ones to the database.


To troubleshoot, do a telnet from the Workstation machine to the machine and port the database is running on and make sure you get a good connection.


You will also have to open Workstation port 2008 to accept communication from the database machine.


Once the firewall is open, this should resolve the issue.

2 people found this helpful