CA Service Management

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  • Service Management Community Homepage Redesigned!

    We've redesigned the community homepage to add useful links in an easy-to-digest format: big buttons!

    Please give the links above a try and let us know (via support case) if there's anything else you're looking for and can't find. We want to make sure that our customers are finding the information they need!

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Latest Discussions

  • ​Hi I need your help one more time. Maileater. text_api.cfg file I need to add the Origen field. I Tried this: INCIDENT.ORIGEN = zOrigen.STRING, but it doesn't load it, I don't see an error in the log, but the field remains blank even though the value ...

  • HI Team,  I Need read an email since IT PAM but when I used the operator " get mail list" this finished with error, I tried with secure port and not secure port but in both case, the operator can´t read the email. Also on JAVA I imported the SSL Certificate, ...

Unanswered Threads

  • ​Hi I need your help one more time. Maileater. text_api.cfg file I need to add the Origen field. I Tried this: INCIDENT.ORIGEN = zOrigen.STRING, but it doesn't load it, I don't see an error in the log, but the field remains blank even though the value ...

  • HI Team,  I Need read an email since IT PAM but when I used the operator " get mail list" this finished with error, I tried with secure port and not secure port but in both case, the operator can´t read the email. Also on JAVA I imported the SSL Certificate, ...

Latest Blog Posts

  • Dear Community Member,   As you may have noticed that we have been in the process of renaming our Service Management products to Clarity Service Management in an effort to unify and streamline our product brand names. But many of you – our customers ...

    1 person recommends this.
  • Welcome to this discussion of ITSM in Non-IT use – today’s focal point is ‘Human Resources’. Earlier, we have discussed how service management can expand into enterprise management in general (you can read it here ) , and listen to the recording ...

    3 people recommend this.

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