SDM to incorporate phone number validation for the ca_contact table.

Idea created by Margaret_Mbuthia Employee on Aug 14, 2013
    Not planned
    Score19

    Client would like Service Desk Manager to incorpoate the same phone number
    validation that Service Catalop has in place for the ca_contact table.

    The ca_contact table is shared by SDM and SC.

    Currently  if you enter the phone number in contacts table
    via SDM you don't have validation and can enter any
    characters (They do this with an LDAP import).

     

    When SC reads that field it rejects it because does validation on the field.