Second property must pop up based on the value selected from the first property
Has this been delivered as part of SDM 14.1 ?
Can someone provide the link to wiki that document this.
I could not find anything like this in documentation.
Where this is delivered?
This idea is being moved back to 'Under Review', as it seems to have been inadvertently moved to 'Delivered'.
Community Members - Please add your inputs and examples (what type of primary and secondary properties) to take this idea forward in the ideation process.
At the moment, we must either develop custom fields and forms to handle simple conditional logic OR develop PAM Start Request Forms and associate PAM Macros to perform more complex business rules. Many use cases would be solved by providing this by linking not only Categories but Groups, Status, etc to Properties which then could prompt responses and not only display more properties conditionally but could display look-ups to existing tables and not just Validation Rules. Then capturing the responses and passing these to notification activities and events.
Look this. See the video demo.
Dynamic and conditional properties in the Service Desk Manager tool
Adding your comments from your idea:
Incorporate in the tool the customization that allows the use of conditional properties in the commercial objects of the SDM tool.
Some advantages of the new feature:
Basically, this customization involves changing the sitemods.js, load_properties.htmpl, xx_prop_tab.htmpl, and detail_***.htmpl files.Note: The demonstration video was narrated in Brazilian Portuguese.
This idea is being Wish-Listed for potential inclusion in a future release.
Before this idea moves to the next stage (Currently Planned or Not Planned), I would like to invite community members to please provide additional input and/or vote. Please note that Wish-listed ideas are selected for inclusion in a release based on multiple factors including - number of votes from community members, alignment of idea with a release's themes and goals, complexities and risks involved in implementing the idea, so a timeframe for availability of the idea as a product feature/functionality cannot be provided. Additionally, the implementation of your idea may not be exactly as requested and/or may be delivered in a new user experience.
I had commented on the idea that was merged with this one. This needs to be extended to more than just the properties. There are often times when you need to make fields in the forms conditionally visible, conditionally read-only, and conditionally required based on other fields in the form. In other tools I've used previously this was just a parameter or condition on the field and did not require additional "coding" on the field. It was also dynamic, so if I changed the value of the status, for example, additional fields would become visible.
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