SDM Maileater to support HTML or Rich Text formatted emails

Idea created by Ian_Turner Employee on May 7, 2014
    Duplicate
    Score35

    Require the ability to create tickets from HTML or Rich Text formatted emails. Currently the SDM Maileeater only supports plain text formatted emails only. Changing global email settings is not an option for a global organization.

     

     

    See Idea:  Support for HTML/Rich Text formatted emails 

     

    Votes for both entries will be used as the idea is reviewed.