Support for OKTA Universal Directory with CA SSO

Idea created by PKSahu on Jul 19, 2018
    • PKSahu
    • Ashok kumar Muthu
    • Vipul Kaneriya

    Hi Team,


    We have requirement where client want CA SSO product to use OKTA universal Directory as it's primary authentication system, this will overcome the load on Microsoft AD used for Authentication.


    however with the help of CA support ticket and document provided by team we are able to configure OKTA universal directory in CA SSO environment using SSL connection, but unable to use it to authenticate/search user from it.


    if we search for any user in directory we get Not supported by this version of the LDAP protocol error message -


    [1917/139848321050368][Thu Jul 19 2018 04:09:08][SmDsLdapConnMgr.cpp:1207][ERROR][sm-Ldap-02230] Error# '92' during search: 'error: Not supported by this version of the LDAP protocol' Search Query = '(&(|(objectclass=organizationalPerson)(objectclass=inetOrgPerson)(objectclass=organization)(objectclass=organizationalUnit)(objectclass=groupOfNames)(objectclass=groupOfUniqueNames)(objectclass=group))(cn=sahu*))'

    CA engineer implies that this Directory is not yet supported by CA SSO and it is not available in platform support matrix, So Can OKTA Universal Directory is also supported by CA SSO product in future release ?