Check out the recording and presentation here!
CA Service Management 14.1 is coming out in November 2014 with features and capabilities focused on reducing total-cost-of-ownership of the solution and delivering on a superior user experience for decision makers, power users, and business consumers. Join Dale Clark and John Fulton from CA Technologies Product Management and Allen Houpt from Product Marketing in this CA Service Management Global User Community webcast. Learn what's new with CA Service Management, including enhancements to Unified Self-Service and mobility, and enhanced implementation, integration, operation, maintenance and upgrade. Also hear about new features specific to CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager.