AnsweredAssumed Answered

ERROR: Upgrade failed for tenant vol.2

Question asked by matej256 on Feb 26, 2018
Latest reply on Feb 27, 2018 by Nika_Hadzhikidi

Hi All, 


Time ago we experienced issue with upgrade (Clarity 13.3 -> 15.3) on this error: ERROR: Upgrade failed for tenant here: ERROR: Upgrade failed for tenant when installed patch 14 


However this error was solved/disappeared suddenly so nobody knows what was the cause. Now it didn't happen and we are there again with this strange error on our 3rd environment. As all "known" checks has been done without any help, I'm kindly asking SumanPramanik or Nika_Hadzhikidi for valuable help and solution for the others in community. Attached is install.log which is the same as before and properties.xml file....



App ver: Clarity

DB ver: Oracle 12.2c

Clarity is running fine, DB available in NSA, tablespaces are the same on DB side and in NSA . 

Installation process will fail in 2 mins, Our DB admin said nothing is written to DB when monitored during installation... 


Thanks a lot!