panni04

CA WA System Agent silent install error with key conversion

Discussion created by panni04 Employee on Jan 15, 2013
Latest reply on Jan 29, 2013 by nemmi01
Users may see the following errors when trying to silent install the CA WA System Agent R11.3.
[color=#1201ff]Exit Code: 2 :java.lang.reflect.InvocationTargetException at cybermation.utility.conversion.KeyConversion.invokeKeyRetrievalChainElement(Unknown Source)
at cybermation.utility.conversion.KeyConversion.performConversion(Unknown Source)
at cybermation.utility.conversion.KeyConversion.main(Unknown Source)
Caused by: java.io.IOException: The supplied path does not contain jars/.zip files
at cybermation.utility.conversion.KeyConversion.getClassLoader(Unknown Source)
at cybermation.utility.conversion.KeyConversion.retrieveR6(Unknown Source)
at cybermation.utility.conversion.KeyConversion.invokeKeyRetrievalChainElement(Unknown Source)
... 2 more
Status: FATAL ERROR
Additional Notes: FATAL ERROR - "Post-Install: Generate cryptkey.txt failed"[[color]/i]
The above error indicates that installer encountered a fatal error when trying to generate an encryption key for the new agent. Please make sure that the cryptkey variable is correctly set in the silent installs installer.properties file.
In installer.properties file, the following variable may have been incorrectly set:
STRONG_ENCRYPTION_FILE=$USER_INSTALL_DIR$$/$cryptkey.txt
Change it to:
STRONG_ENCRYPTION_FILE=$USER_INSTALL_DIR$$/cryptkey.txt
:smile

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