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Bad s21288/r20 request detected: error 'Cannot fetch agent

Question asked by kumasa19 on Feb 2, 2013
Latest reply on Jul 30, 2013 by jack.saunders
Hi Team,

Below are the frequently seeing error message in our production smps.log file .... can some one pleases help me in resolving these

error 1:

[9864/4077079440][Tue Jan 29 2013 13:55:55][CServer.cpp:1948][ERROR] Bad security handshake attempt. Handshake error: 3156
[9864/4077079440][Tue Jan 29 2013 13:55:55][CServer.cpp:1963][ERROR] Handshake error: Failed to receive client ack. Socket error 9
[9864/4077079440][Tue Jan 29 2013 13:55:55][CServer.cpp:2121][ERROR] Failed handshake with ::ffff:10.39.5.136:54386
[9864/4087569296][Tue Jan 29 2013 13:55:55][CServer.cpp:1948][ERROR] Bad security handshake attempt. Handshake error: 3156
[9864/4087569296][Tue Jan 29 2013 13:55:55][CServer.cpp:1963][ERROR] Handshake error: Failed to receive client ack. Socket error 9
[9864/4087569296][Tue Jan 29 2013 13:55:55][CServer.cpp:2121][ERROR] Failed handshake with ::ffff:10.39.5.136:54389

error2:

[9864/3643534224][Tue Jan 29 2013 13:59:17][Sm_Az_Message.cpp:210][ERROR] Bad s21288/r20 request detected: error 'Cannot fetch agent n/x3w2pnan8cblony5gqcmz+2q9cxhjqwa3v8ar0llw5sdy0cl8av6tvj0zgxzyj'

error3:

[9864/3664579472][Tue Jan 29 2013 13:47:41][CServer.cpp:2216][ERROR] Failed to send response on session # 18859 : answerswebagent/::ffff:10.39.5.133:51626. Socket error 104
[9864/3579665296][Tue Jan 29 2013 13:47:41][CServer.cpp:2216][ERROR] Failed to send response on session # 18880 : answerswebagent/::ffff:10.39.5.129:59196. Socket error 104





Thanks,
Sandeep Kumar S

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