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How to access agent from touchpoint

Question asked by VarunPahuja on Mar 1, 2013
Latest reply on Mar 17, 2016 by Andy_Thompson
TO CA,

I have a question in my mind. Suppose I have created one touch-point which is having 10 agents and and dynamically i get know that I need to perform this operation to particulars agent within this touch-point.

Any idea how to do that.

How to access particular agent from the touch-point.

Regards,
Varun

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