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Policy Management Console Not Opening

Question asked by vjainsimeio on Apr 25, 2013
Latest reply on Jan 25, 2014 by tlefam
Recieving the below error while opening the Policy Management Console, What can be the issue?

Install JDK 32 Bit 1.7



E:\Program Files (x86)\CA\siteminder\bin>"C:\Program Files (x86)\Java\jdk1.7.0_2
1\jre\bin\java" com.netegrity.sm.smconsole.SmConsole -smdir "E:\Program Files (x
86)\CA\siteminder"
Couldn't load javasmconsoleapi
Exception in thread "main" java.lang.UnsatisfiedLinkError: com.netegrity.sm.smco
nsole.services.SmConsoleAPI.java_api_init()Z
at com.netegrity.sm.smconsole.services.SmConsoleAPI.java_api_init(Native
Method)
at com.netegrity.sm.smconsole.services.SmConsoleAPI.init(SmConsoleAPI.ja
va:64)
at com.netegrity.sm.smconsole.ServerConnection.create(ServerConnection.j
ava:39)
at com.netegrity.sm.smconsole.SettingsBean.<init>(SettingsBean.java:28)
at com.netegrity.sm.smconsole.SmConsoleImpl.initSettings(SmConsoleImpl.j
ava:526)
at com.netegrity.sm.smconsole.SmConsoleImpl.<init>(SmConsoleImpl.java:55
)
at com.netegrity.sm.smconsole.SmConsoleImpl.main(SmConsoleImpl.java:47)
at com.netegrity.sm.smconsole.SmConsole.main(SmConsole.java:19)

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