AnsweredAssumed Answered

BG Performance Issue

Question asked by jpereza on Apr 26, 2013
Latest reply on Apr 30, 2013 by another_martink
Hi guys,

Clarity 12.1 / SQL Server 2005 Enterprise (dedicated server).

Application Server Windows 2003 Enterprise x64 / Tomcat / 8GB RAM / No Virtualized

In the same application server is running bg service (no clone), only one bg service.

Sometimes when the action item is responded, the UI take several time in update the current status or the next step running, even sometimes is not enough and we have that restart bg service for unlock the processes.

This environment have several processes in different objects, but we are searching best practices for increase the performance.

I read a document created by Jeanne Gaskill from CA Support, but is not enough.

Can you recommend me some steps to improve this situation please?

- Increase RAM?
- Modify some parameter in Properties.Xml file?
- Clone BG service?
- Configure Pipeline?

Please your advice,