AnsweredAssumed Answered

Clarity 13.2 not connecting to MSP

Question asked by eduardocfarias on Nov 13, 2013
Latest reply on Nov 14, 2013 by eduardocfarias

I have recently taken a box from a working copy of 8.1.1 to 13.2. The connection from Clarity to MSP were working fine until we went to 13.2.   Now I get a box that pops up and say "Uknown login failure".  It will then go to the "Clarity log in box" in the MSP application and I put in my User ID and password and I get teh same error.    Does anyone have version 13.2 and is successfully using schedule connect to go between Clarity and MSP?    I have reinstalled it and I am still getting the same error.   Any help is appreciated.   I included a screen shot of my error.

 

Outcomes