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Menu Panel and some views not working after DB restoration (V13.3)

Question asked by CRomero81 on Feb 26, 2014
Latest reply on Feb 26, 2014 by another_martink

After a DB restoration, all the upper menus are empty.
I can access most of the pages writting the action in the URL, but a few pages also return a 500 error now.

This is what the error log is showing when I log in.

ERROR 2014-02-26 13:53:34,399 [http-bio-9081-exec-152] lookup.LookupTypeSuggestionCache (clarity:E019842:9967575__5C3B2B67-D578-4E9E-B8E5-A09EFF17A0C9:mainnav.work)
java.lang.NullPointerException
 at com.ca.platform.uif.service.osf.bean.LookupSuggestionType.setSuggestionParameters(LookupSuggestionType.java:77)
 at com.niku.odf.lookup.LookupTypeSuggestionCache.getFromPersistence(LookupTypeSuggestionCache.java:80)
 at com.niku.union.utility.caching.LazyCache.get(LazyCache.java:69)
 at com.niku.odf.view.ViewLoader.setupAutoSuggest(ViewLoader.java:1444)
 at com.niku.odf.view.filter.FilterViewLoader.mergeObjectMetaData(FilterViewLoader.java:1941)
 at com.niku.odf.view.filter.FilterViewLoader.createFieldDescriptor(FilterViewLoader.java:1789)
 at com.niku.odf.view.filter.FilterViewLoader.loadViewFromDatabase(FilterViewLoader.java:926)
 at com.niku.odf.view.filter.FilterViewLoader.loadFromDatabase(FilterViewLoader.java:1106)
 at com.niku.odf.view.filter.FilterViewLoader.load(FilterViewLoader.java:578)
 at com.niku.odf.view.filter.FilterViewLoader.getLoadedInstance(FilterViewLoader.java:435)
 at com.niku.odf.view.filter.FilterViewLoader.getLoadedInstance(FilterViewLoader.java:382)
 at com.niku.odf.view.filter.ODFFilterView.load(ODFFilterView.java:225)
 at com.niku.odf.view.filter.ODFFilterView.<init>(ODFFilterView.java:95)
 at com.niku.odf.view.filter.ODFFilterView.<init>(ODFFilterView.java:195)
 at com.niku.odf.view.xbl.ViewHandler.getView(ViewHandler.java:225)
 at com.niku.odf.view.xbl.ViewHandler.preProcess(ViewHandler.java:180)
 at com.niku.xql2.XQLVisitor.preProcess(XQLVisitor.java:1377)
 at com.niku.union.xml.dom.DOMWalker.preProcess(DOMWalker.java:194)
 at com.niku.union.xml.dom.DOMWalker.traverseIntern(DOMWalker.java:74)
 at com.niku.union.xml.dom.DOMWalker.traverseIntern(DOMWalker.java:92)
 at com.niku.union.xml.dom.DOMWalker.traverseIntern(DOMWalker.java:92)
 at com.niku.union.xml.dom.DOMWalker.traverse(DOMWalker.java:36)
 at com.niku.xql2.XQLProcessor.process(XQLProcessor.java:257)
 at com.niku.xql2.XQLProcessor.process(XQLProcessor.java:283)
 at com.niku.xql2.binding.ServiceControlBindingXql.processFile(ServiceControlBindingXql.java:388)
 at com.niku.xql2.binding.ServiceControlBindingXql.getDocument(ServiceControlBindingXql.java:271)
 at com.niku.xql2.binding.ServiceControlBindingXql.processRequest(ServiceControlBindingXql.java:155)
 at com.niku.union.service.ServiceControlImpl.processRequest(ServiceControlImpl.java:762)
 at com.niku.union.service.ServiceControlImpl.processRequest(ServiceControlImpl.java:211)
 at com.niku.union.web.WebServiceAdapter.processRequest(WebServiceAdapter.java:219)
 at com.niku.union.web.PortletController.processServiceRequest(PortletController.java:1419)
 at com.niku.union.web.PortletController.processAuthorizedPortlet(PortletController.java:902)
 at com.niku.union.web.PortletController.processPageActionRequest(PortletController.java:397)
 at com.niku.union.web.PortletController.processRequest(PortletController.java:164)
 at com.niku.union.web.WebActionController.processAction(WebActionController.java:1327)
 at com.niku.union.web.WebActionController.processRequest(WebActionController.java:187)
 at com.ca.clarity.uif.service.vxml.VXMLService.processRequest(VXMLService.java:455)
 at com.ca.clarity.uif.service.vxml.VXMLService.processRequest(VXMLService.java:520)
 at com.ca.clarity.uif.UIServlet.service(UIServlet.java:69)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.niku.union.web.filter.GZIPResponseFilter.doFilter(GZIPResponseFilter.java:142)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.niku.union.web.filter.CharsetFilter.doFilter(CharsetFilter.java:68)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at org.apache.catalina.filters.AddDefaultCharsetFilter.doFilter(AddDefaultCharsetFilter.java:88)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
 at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
 at com.niku.union.web.valves.ErrorPageRedirectValve.invoke(ErrorPageRedirectValve.java:70)
 at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
 at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1023)
 at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
 at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
 at java.lang.Thread.run(Thread.java:724)


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