We have a webservice call 'addProcessInstanceToRequestItemOffering' to attach
instance to the request in catalog. When we use this web service call in PAM,
instance is not getting attached to the request, but a row is getting added
in the tracking tab with all the details in it as unknown.
PFA the screenshot of the tracking tab.
Service Catalog version: 12.8
PAM version: 4.1.0
cell: +91 9160252186
Thanks & Regards,