AnsweredAssumed Answered

Unable to install the OWB after v13.3 upgrade and Patch5

Question asked by Georgy N Joseph on Jun 11, 2014
Latest reply on Jul 2, 2014 by Georgy N Joseph

Hi Friends,


My machine is not having OWB installed at present. After our v13.3 Upgrade and Patch 5 installation, we decided to test if the download of project plan to OWB and saveback to clarity is working fine. I downloaded the exe file from the upgraded v13.3 Clarity application and tried installing it on my machine running it as another Admin user account. No matter how many times I do the install, each time I am getting this below error for OWB and Schedule Connect.


Error Message: The wizard was interrupted before CA Clarity PPM Schedule Connect could be completely installed. Your system has not been modified. To complte installaion at another time, please run setup again.


My machine is on Windows7 Enterprise, SP1 and if I am right this OWB version with v13.3 should be Open Workbench 2.1. Any Idea why I keep getting this error for both OWB and Schedule Connect?


OWB Error.png