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Clarity R12.1 - LDAP Synchronisation issue

Question asked by christophe.delbeck on Apr 26, 2011
Latest reply on Apr 26, 2011 by Robert Ensinger

For our customer, we are busy to update the Clarity instance from 12.0.6 to 12.1. During the process, we are facing to a issue regarding the LDAP synchronisation.

For 2 instances (1 in 12.06 and 1 in 12.1), with EXACTLY the same LDAP configuration, the 12.0.6 is working and the 12.1 not ...

From the BG we receive this error:

ERROR 2011-04-26 11:27:15,204 [Dispatch Thread-13 : bg@EICILWD034] niku.njs (none:none:none) Error executing job: 5016953
java.lang.Exception: Synchronize new and changed users job failed: javax.naming.NamingException: [LDAP: error code 1 - 000020D6: SvcErr: DSID-031007DB, problem 5012 (DIR_ERROR), data 0
]; remaining name 'OU=Users,OU=ITEC,OU=MUST'


at com.niku.njs.Dispatcher$

at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$


Does anyone has an idea about this?