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Problem Installing ITPAM using Windows AD

Question asked by adriana.rosales on Jun 7, 2011
Latest reply on Jun 17, 2011 by Jennifer_Jessup
Hello everyone, I am trying to install ITPAM and I am getting a NullPointerException at the beginning of the installation, what could be missing?

the log says the following:
[ERROR] java.io.IOException: System cannot find the specified path
In screen "Welcome", property "Condition expression":
java.io.IOException: System cannot find the specified path

at java.io.WinNTFileSystem.createFileExclusively(Native Method)

at java.io.File.createNewFile(Unknown Source)

at I4jScript_Internal_1.eval(I4jScript_Internal_1.java:18)

at I4jScript_Internal_1.evaluate(I4jScript_Internal_1.java:24)

at com.install4j.runtime.installer.helper.Script.evaluate(Unknown Source)

at com.install4j.runtime.installer.ContextImpl.runScript(Unknown Source)

at com.install4j.runtime.installer.ContextImpl.runBooleanScript(Unknown Source)

at com.install4j.runtime.installer.ContextImpl.runBooleanScript(Unknown Source)

at com.install4j.runtime.installer.controller.Controller.findNextScreenConfig(Unknown Source)

at com.install4j.runtime.installer.controller.Controller.handleCommand(Unknown Source)

at com.install4j.runtime.installer.controller.Controller.handleStartup(Unknown Source)

at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)

at com.install4j.runtime.installer.Installer.main(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

Does anybody know whats missing?

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