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Upgrade Plan to 8.1.4 with checklists

Question asked by jennifda on May 7, 2010
Latest reply on Jul 1, 2010 by jennifda
This may be of use to those of you planning to upgrade to CA Clarity 8.1 with service pack 4. I have attached our upgrade plan, and pre-and post-upgrade checklists. Make sure to try this in your test environment first!