Is it possible to utilize a PAM process with a classic workflow template? When creating a Change category the workflow tasks tab is only allowing one or the other.
You can associate a Category to either a PAM process or a Classic Workflow template. If you want to use them in conjunction, some options include:
1) kick off the PAM process using SDM events/macros instead of Catagory association
2) associate the Category to PAM and have PAM add Classic Workflow tasks to the ticket
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