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no TIM Collection Service found

Question asked by lkabamba1.1 on Oct 21, 2014
Latest reply on Oct 23, 2014 by Hiko_Davis

Our TIM and TESS are located on the same subnet.

I installed TIM 9.6.0 on CentOS 6.5 and able to access all the web interfaces.

The Enterprise Manager 9.6.0 is also running on CentOS 6.5.

When trying to enable the TIM in the Enterprise Manager, I am getting the following error:  Monitor cannot be enabled: no TIM Collection Service found

 

10/21/14 12:10:10.570 PM AST [ERROR] [btpool0-3] [Manager.com.timestock.tess.services.tim.TimIo] Monitor cannot be enabled: no TIM Collection Service found

Attempting to load ESAPI.properties via file I/O.

Attempting to load ESAPI.properties as resource file via file I/O.

Found in 'org.owasp.esapi.resources' directory: /opt/CA/Introscope/./config/esapi/ESAPI.properties

Loaded 'ESAPI.properties' properties file

Attempting to load validation.properties via file I/O.

Attempting to load validation.properties as resource file via file I/O.

Found in 'org.owasp.esapi.resources' directory: /opt/CA/Introscope/./config/esapi/validation.properties

Loaded 'validation.properties' properties file

SecurityConfiguration for ESAPI.Logger not found in ESAPI.properties. Using default: org.owasp.esapi.reference.JavaLogFactory

10/21/14 12:10:15.134 PM AST [INFO] [btpool0-3] [Manager.com.timestock.tess.web.util.EhelpParser] Language: en

10/21/14 12:10:22.608 PM AST [INFO] [btpool0-3] [Manager.com.timestock.tess.web.controllers.MonitorDetailController] Deleted monitor CEMNIC (700000000000000211)

10/21/14 12:13:10.681 PM AST [ERROR] [btpool0-3] [Manager.com.timestock.tess.services.tim.TimIo] Monitor cannot be enabled: no TIM Collection Service found

10/21/14 12:13:30.619 PM AST [ERROR] [btpool0-3] [com.timestock.tess.web.exceptionHandlers.GenericExceptionHandler] Unknown classification of exception

org.springframework.web.bind.ServletRequestBindingException: Required long parameter 'entitys' with value of '' is not a valid number; nested exception is java.lang.NumberFormatException: For input string: ""

    at org.springframework.web.bind.ServletRequestUtils$ParameterParser.parse(ServletRequestUtils.java:527)

    at org.springframework.web.bind.ServletRequestUtils$LongParser.parseLong(ServletRequestUtils.java:587)

    at org.springframework.web.bind.ServletRequestUtils.getRequiredLongParameter(ServletRequestUtils.java:186)

    at org.springframework.web.bind.ServletRequestUtils.getLongParameter(ServletRequestUtils.java:140)

    at com.timestock.tess.web.controllers.EntityConfigurationController.onSubmit(EntityConfigurationController.java:102)

    at org.springframework.web.servlet.mvc.SimpleFormController.processFormSubmission(SimpleFormController.java:272)

    at com.timestock.tess.web.controllers.TimestockAbstractListController.processFormSubmission(TimestockAbstractListController.java:77)

    at org.springframework.web.servlet.mvc.AbstractFormController.handleRequestInternal(AbstractFormController.java:268)

    at com.timestock.tess.web.controllers.TimestockAbstractController.handleRequestInternal(TimestockAbstractController.java:64)

    at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153)

    at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:48)

    at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:925)

    at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:856)

    at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:936)

    at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:838)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

    at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:812)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

    at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)

    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)

    at org.acegisecurity.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:108)

    at org.acegisecurity.intercept.web.SecurityEnforcementFilter.doFilter(SecurityEnforcementFilter.java:197)

    at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:120)

    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

    at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:246)

    at com.timestock.tess.services.security.sso.SsoAuthenticationProcessingFilter.doFilter(SsoAuthenticationProcessingFilter.java:60)

    at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:120)

    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

    at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:220)

    at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:120)

    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

    at org.displaytag.filter.ResponseOverrideFilter.doFilter(ResponseOverrideFilter.java:125)

    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

    at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:233)

    at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

    at com.timestock.tess.web.filters.CheckDatabaseFilter.doFilter(CheckDatabaseFilter.java:98)

    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

    at com.timestock.tess.web.filters.URICaptureFilter.doFilter(URICaptureFilter.java:77)

    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

    at com.wily.webserver.filter.RequestLocaleFilter.doFilter(RequestLocaleFilter.java:46)

    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

    at com.timestock.tess.web.filters.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:60)

    at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

    at com.wily.webserver.filter.X509ParsingFilter.doFilter(X509ParsingFilter.java:216)

    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

    at com.wily.webserver.filter.FqdnFilter.doFilter(FqdnFilter.java:55)

    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

    at com.wily.webserver.filter.SaaSSSOFilter.doFilter(SaaSSSOFilter.java:169)

    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

    at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)

    at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

    at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)

    at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)

    at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:440)

    at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)

    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)

    at org.mortbay.jetty.Server.handle(Server.java:326)

    at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)

    at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:943)

    at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)

    at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)

    at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)

    at org.mortbay.jetty.bio.SocketConnector$Connection.run(SocketConnector.java:228)

    at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)

Caused by: java.lang.NumberFormatException: For input string: ""

    at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)

    at java.lang.Long.parseLong(Long.java:453)

    at java.lang.Long.valueOf(Long.java:540)

    at org.springframework.web.bind.ServletRequestUtils$LongParser.doParse(ServletRequestUtils.java:583)

    at org.springframework.web.bind.ServletRequestUtils$LongParser.doParse(ServletRequestUtils.java:574)

    at org.springframework.web.bind.ServletRequestUtils$ParameterParser.parse(ServletRequestUtils.java:524)

    ... 65 more

10/21/14 12:15:05.313 PM AST [ERROR] [btpool0-3] [Manager.com.timestock.tess.services.tim.TimIo] Monitor cannot be enabled: no TIM Collection Service found

 

Can you please advise how to fix this problem?

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