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Issue while using Agent/TouchPoint  in ITPAM

Question asked by Sujitkumar01 on Oct 22, 2014
Latest reply on Oct 27, 2014 by Tom_Kouhsari

I installed ITPAM in one of the server (say server "A") and installed Agent into another server (say server "B"), Agent B is able to register into ITPAM Server A. Now i created a TouchPoint TP1 into ITPAM into configuration tab an associated with Agent B.

When i run the operator to run script to get details from remote host  (say server "C") using Target as TP1, but it returns the response back  as TIMEOUT.


Note :

1> Server B and C both are ping able from server A.

2> Server C also ping able from server B.