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Email address showing up in Test environment but not showing up in Portal ?

Question asked by Siddhartha Deymohori on Oct 30, 2014
Latest reply on Oct 31, 2014 by navzjoshi00

Hi Team,


I am facing an issue with the access of a particular resource.


The resource has an active id in the test environment. But is not able to log in to the environment. I checked in the portal but the portal showed that no such active/deactive id is present in the portal. I tried to create the id with the email address, but the portal now shows that "Email address already taken" .


Request your assistance at the earliest.