AnsweredAssumed Answered

The relationship of different concept in Service Catalog

Question asked by YangChen Employee on Dec 30, 2014
Latest reply on Jan 6, 2015 by YangChen

Hi,

 

I'm trying to figure out the relationship among the concepts in Service Catalog but didn't find a official doc to introduce them. Could anyone help? It will be very helpful if there is a doc or chart to explain them.

 

The concept are: Service, Service Offering, Request, Request Item, Subscription, Option Group, Form...

 

Can I understand as below?

 

Service is the service definition when we click the Request page, it is the same thing with Service Offering

 

Request is one instance of service, it is called a request when we submit one service

 

One Service can contain 1 or many option groups, 1 option group can contain 1 or many options, 1 option can contain 1 or many forms

 

Request item in one request maps to the option group in the service

 

Subscription in one request maps to one form in in the service

 

Thanks

 

Yang

Outcomes