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Latest Version of CA Service Desk ?

Question asked by dheerajcts on Jan 2, 2015
Latest reply on Jan 5, 2015 by Alex_Perretti

Experts,

 

I am very new to CA Service Management Applications. I would like to know the latest version of CA Service Desk and its predecessor.
I am planning to prepare the upgrade steps for CA Service Desk application. Any guidance in this regard is really appreciated.

 

Thank you

Dheeraj.

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