AnsweredAssumed Answered

ticket group search is showing contact search page following the SDM 14.1 upgrade

Question asked by MohamedAlKenani Employee on Mar 9, 2015
Latest reply on Mar 31, 2015 by TMACUL

previously in SDM when we click on the ticket group, it opens the group search page with all the active groups listed...

following the upgrade to 14.1 when we click on the group in any ticket it shows the contact search, then we have to choose the contact type as a group to search for active groups...

 

any advise on how to maintain the same behavior we have in the previous SDM version in 14.1...

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