MA

Alarm descriptions modification

Discussion created by MA on Feb 28, 2013

Hi i was wondering if there is a way to modify the "long description" of a alarm?

 

Right now im getting a alarm assign tonsdgtw the long description in ticket display:

 

'Nimsoft Message ID: PO97408402-91425,
Nimsoft Timestamp: 02/18/2013 04:54:12 PM,
Hostname: server_name,
Subsystem ID: 1.1.14,
Subsystem: Application,'

 

is it possible to edit that msg to include 'short description'

 

the main reson is that SSU user do not have access to the ;short description' trought the web interface and without it it's hard for them to exactly know what ticket is about

 

Regards

Marc

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