Anyone have any experience with CMDB integration such as Service-now CMDB? Please let me know, I might need your help on a POC.
While I haven't had to do it, the good news is that ServiceNow is similar to Nimsoft in that they make themselves fairly accessible via API's, etc. so it's very likely that we could integrate in one way or another.
I think Jim wrote the original integration for the help-desk probe (actually... Maybe it was RichKo?) either way, ping them directly if no one responds to this thread.
Rivington and I collaborated on the initial service now gateway probe. It is based on Perl code that Service Now exposed on their Wiki which ws primarily for Tivoli integration. CMDB integration is a completely different topic and one that takes on various different flavours/connotations depending on the customer/end users opinions and needs. A detailed and extensive requirements discovery and analysis would be required before any possible dispositions could be proposed
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