Alarm lookup to include location and contact information

Discussion created by dustin.lawler on Aug 5, 2010
Latest reply on Aug 10, 2010 by 3859



I have a prospect that needs location and contact information to be included with their alarms, they have this functionality today and need to retain it to move ahead with Nimsoft - this is specifically related to their network devices. The NIS Manager collects location and contact values, but doesn't tie them back to alarms.


I'm sure it's possible to do this, I just don't know how to write it. Basically, when an alarm comes in a pre-processing rule needs to be run that would do a look-up within the NIS Manager DB to see if the host/source match a record, if it does, it needs to parse out the location and contact values and include them in the alarm.


Any examples?