When a user contacts me and gives only their email address, How do I find which Account this is associated with?
I.e.. How do I find an Account when I only have details of a Contact
Never thought about it really, but there doesn't seem to be an easy way though the GUI. If you don't have too many accounts / contacts, you could look through account administration. Otherwise you might be easier off just opening a security.cfg on one of your hubs and doing a search on the email address.
REST would've been good.. but it seems to only search based on account id which is kind of unuseful.
You might be able to puzzle it out from the database as well. I know our users are in the Users_ table, but contacts registered in Nimbus are in different tables. Not 100% how the difference between nimbus/ldap auth works regarding db tables, but you might be able to find it with the following query:
FROM CM_CONTACT as c, CM_ACCOUNT as a
WHERE c.email = '<the email>' AND c.account_id = a.account_id
Retrieving data ...