christo.burger

Using cmdbgtw to create input for GRLoader, CA SDM

Discussion created by christo.burger Employee on Nov 20, 2013
Latest reply on Nov 21, 2013 by ntimm

I have tried to manipulate, without success, the output (xml tags) to create a file to be imported by CA Service Desk Manager, GRloader utility. 

 

"Changing the base mapping is accomplished by modifying the .hbm.xml files in mappings/base or by adding new .hbm.xml files to that directory." (excerpt)

 

to try this out, I have created a new hbm.xml file and changed <ip> tag to <network_address>, restart the probe, TEST the new export. The <ip> tag is still present in the export/output?

 

Does anyone have experience with this probe .hbm.xml files?

 

Thanks

 

Christo

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