daleman

Billing Probe - Usage Reports not showing any data

Discussion created by daleman on May 23, 2013
Latest reply on May 28, 2013 by 1_keithk

I'm not seeing any data on the usage reports when exporting from the Calculations tab in the billing report.  The reports have worked fine up until this month.  I've verified the usage_metering probe is working.  I tried restarting the usage_metering probe and allowing a full device scan to complete but still no data in the report. 

I'm seeing the following in the billing probe log: No usage data returned in interval

 

billing probe - version 1.29

usage metering - 1.37

 

Any ideas?  I want to avoid using the latest probe version 2.10 as this requires robot 5.70 and am currently on 5.52.

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