We have several customers we poll for Exchange backend data. They have a mixture of Exchange 2007 and 2010. For some customers, we get all the data and the Exchange UR reports are populated. But for a couple of them, hardly any of the data is showing up. The big thing that is missing is database size information. What's even stranger, is the BE_EXCHANGE_VERSION table has active batchID's of table type 11 (database size) for these servers, but those batchIDs do not exist in the BE_EXCHANGE_DATABASE table. It's like the probe sees that data should exist, but does not retrieve it. Has anyone else seen this? I have an open case with support that is escalated. Just asking for more help from the general community.