I'm building a customized web service that accepts and acknowledges alarms. Using the Auto Operator in the nas probe I have rules setup that email different recipients. The email template I created includes a link to this web service with the Alarm ID as a URL query string variable. However, it is important that we keep track of who accepted/acknowledged the alarm from the email. And the email may be sent to all contacts of a particular account. I am wondering if it is possible, either by writing a script or another method, to process the email template and modify the link to the web service such that it also includes the recipient of the email.