Making alarms invisible..

Discussion created by nick.walsh on Oct 20, 2009
Latest reply on Oct 29, 2009 by nrtimm
Hi Guys,

We have a script with performs 2 different checks on
devices to determine if the device is actually down, if a robot is down
the script initiates a ping, if this ping fails then a 'super' alert is
created. This works really well but the next thing I need to do is make
any alarms invisible for the device with the 'super' alarm e.g if
device 'a' has the device down message then any further alerts are made

Any one have any ideas how I could do this?